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ABUS.12 Confirm/Book an Appointment Slot
In order that the patient can be assured that the provider will see them on or around the allotted time at the selected location
As a 111 Call Hander or urgent care service provider
I want to confirm/book an offered appointment slot with the provider.
Commentary
Current proprietary solutions seem to have a two-step booking process where the slot is reserved and then confirmed/booked by the process of sending the ITK message with clinical details. As a contrast, GP Connect does not have this method. The appointment is just booked in a single message exchange.
For UEC booking, appointments will be immediately booked.
GP Connect use case can be found at GP Connect book and appointment use case
Acceptance Criteria
- The provider system must accept the appointment booking even if the patient is not “registered” with this provider.