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The urgent care service arranges for the patient:
- to be given a timed appointment slot to directly see or speak to a clinician within the service they are being referred to
- have no requirement to make further contact or arrangements with that service regarding their booked appointment
- be seen or spoken to within the timeframe identified by the preceding clinical triage
The urgent care service must perform the following functions natively from within their clinical or appointment system:
- View available appointment slots at the service the patient is being referred to
- Allocate a specific appointment slot to a patient
- Transfer relevant details to the clinical/appointment system of the service the patient is being referred to
- Confirm a booking has been made in the clinical/appointment system of the service the patient is being referred to